Draft prepared by the website developer, pending review by Thang Long Plastics JSC and its legal adviser.

Effective date: [to be confirmed by the company]

This policy explains how Thang Long Plastic Joint Stock Company collects, uses and protects your personal data when you use nhuathanglong.com.vn, send a request through our contact form or apply for a job with us.

1. Data controller

The controller of your personal data is Thang Long Plastic Joint Stock Company (Thaloplast), with its head office at 360 Giai Phong, Phuong Liet Ward, Hanoi, and its factory at No. 5, TS5 Road, Tien Son Industrial Park, Bac Ninh. Please send any request about your personal data to thaloplast@nhuathanglong.com.vn.

2. Legal basis

We process personal data under Vietnam's Law on Personal Data Protection No. 91/2025/QH15, Decree 356/2025/ND-CP and other applicable Vietnamese law.

3. Data we collect

Through the contact form

When you submit our contact form, we receive the information you enter:

  • Your name, company, email address, phone number and country
  • The type of request: quotation, sample request, credentials and supplier qualification, plant visit, recycling partnership, or other
  • The products you are interested in
  • Your message

Before submitting, you tick a box to agree to this Privacy Policy. This is your consent to the processing described in section 4.

Through job applications by email

When you email your CV to thaloplast@nhuathanglong.com.vn, we receive the information in your email and attachments.

When you browse the website

The website uses cookies to remember your display language. To pick a suitable language on your first visit, it reads your browser language and IP address. Your IP address is used only at that moment and is not stored. See our Cookie Policy for details.

4. How we use your data

Data from the contact form is used only to:

  • Respond to your request
  • Prepare and send quotations
  • Send product samples
  • Arrange plant visits
  • Provide our credentials and supplier qualification documents

Data in job applications is used only for recruitment.

We do not sell personal data, and we do not share it with third parties for marketing.

5. Storage and access

Data submitted through the contact form is stored in the website's content management system. Only company staff with the appropriate access rights can view it.

6. Data processors

The website runs on infrastructure from two service providers, which act as technical data processors:

  • The provider of the virtual private server (VPS) that hosts the website and its content management system
  • Cloudflare R2, a cloud storage service holding the images and files uploaded to the website

These providers store data and operate the infrastructure only. They may not use the data for their own purposes. [Name of the VPS provider, server location and any transfer of data outside Vietnam to be confirmed by the company.]

7. Google Maps on the contact page

This website does not embed Google Maps. The contact page has "Get directions" and "View on Google Maps" buttons: when you click one, Google Maps opens in a new tab or in your maps app, and Google processes data under its own privacy policy. If you do not click them, no data is sent to Google.

8. How long we keep data

We keep personal data for as long as needed to handle your request and for any period required by law. [Specific retention period to be confirmed by the company.]

9. Your rights

Under personal data protection law, you have the right to:

  • Be informed about the processing of your personal data
  • Give or refuse consent to processing
  • Withdraw your consent
  • Access your data
  • Have your data corrected
  • Have your data deleted
  • Restrict processing
  • Object to processing
  • Lodge a complaint as provided by law

Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

How to exercise your rights

Email thaloplast@nhuathanglong.com.vn with your request and enough information for us to find your data, such as the email address you used on the form. We may ask you to verify your identity before acting on the request, and we will respond within the time limits set by law.

10. Changes to this policy

We may update this policy when the way we collect or process data changes, or when the law changes. The updated version will be posted on this page with its effective date.

Contact us

Thang Long Plastic Joint Stock Company (Thaloplast)

  • Head office: 360 Giai Phong, Phuong Liet Ward, Hanoi, Vietnam
  • Factory: No. 5, TS5 Road, Tien Son Industrial Park, Bac Ninh, Vietnam
  • Email: thaloplast@nhuathanglong.com.vn
  • Phone: (84-24) 3 864 1401